ICPT.HUST – International conference on human resources for sustainable development

https://icpt.hust.edu.vn

ICPT.HUST 2023 - 19

IMPROVE THE QUALITY OF HUMAN RESOURCES IN THE BANKING SECTOR IN THE CONTEXT OF DIGITAL TRANSFORMATION AND CLIMATE CHANGE IN VIETNAM
Assoc. Prof. Nguyen Thua Loc (Luong The Vinh University, Vietnam)
Assoc. Prof. Nguyen Thi Thanh Hieu (National Economics University, Vietnam)
Nguyen Dang Quang (National Economics University, Vietnam)
Nguyen Duc Long (National Economics University, Vietnam)
Nguyen Bao Quynh Trang (Department of Finance, Asia University, Taiwan)
Dam Phuong Trang (National Economics University, Vietnam)
doi.org/10.51316/icpt.hust.2023.19
 
Abstract
Based on the assessment of opportunities and challenges for human resources in the banking sector today in Vietnam, the authors propose recommendations to improve the quality of human resources in the Vietnamese banking sector, in the context of digital transformation and climate change, for the State Bank, commercial banks and higher education institutions.
Research purpose:
Proposal and recommendations to improve the quality of human resources in the banking sector, in the context of digital transformation and climate change in Vietnam
Research motivation:
Announcing the research results of the author group on the basis of addressing the current situation, opportunities, and challenges for human resources in the Vietnamese banking sector.
Main findings:
- Digital transformation and climate change in Vietnam have brought about fundamental changes in the structure and quality of the Bank's human resources with higher and more diverse requirements;
- It presents both great opportunities and challenges for human resources in terms of quality necessitating a reduction in quantity, structural changes, and quality improvement.
- The current state of human resource quality in Vietnamese Banks has not yet met the needs of digital transformation on both the macro and micro levels.
- This situation calls for a comprehensive, synchronized, and systematic solution to change the perception of strategic thinking regarding the banking sector development plan, improving training quality with specific implementation actions.
- Human resource training and fostering activities are the sole methods to tackle these changes successfully, with training frameworks and various methods, and activities. Only the drastic and synchronous joint action of the entire system from the State Bank, commercial banks, higher education institutions, and bank staff will be able to fulfill the stipulated tasks and established objectives.
Practical/managerial implications:
Proposal and recommendations to improve the quality of human resources of the Vietnamese banking sector, in the context of digital transformation and climate change, for the State Bank, commercial banks, and higher education institutions …

Keywords: human resources in the banking sector, digital transformation, climate change, Vietnam.

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